As hard as we try we cannot always prevent injuries in the workplace, but we can provide nurse triage and make sure that the person injured will receive the best possible care in a timely manner. Nurse triage ensures that patients can speak to a registered nurse at the time of injury and provides the medical professional, assisting the injured person with a rational, step-by-step approach to guide them if they need to be seen by a Dr or go to the ER. In addition to this invaluable initial assessment, there are seven additional benefits of nurse triage – specifically, nurse triage through a quality Nurse Injury Hotline. Nurse triage:
- Provides a quick, easy, and cost-efficient way to immediately report workplace injuries.
- Reduces litigation.
- Reduces claims’ frequency and severity.
- Reduces unnecessary doctor and emergency room visits.
- Helps employees return to work more quickly.
- Gives injured employees access to preferred provider networks.
- Records calls for case documentation, quality assurance, and fraud deterrence and defense.
Company Nurse Injury Hotline: A Win-Win for Employees, Employers, and Insurers
In an article in WorkCompWire, Paul Binsfeld, founder, and president of Company Nurse Injury Hotline, explained how nurse triage is beneficial in the workplace; specifically, how employers can use nurse hotlines at the front end of their workers’ compensation claims process to control costs.
The most important aspect of this innovative medical-management model is just how efficient it is. With medical triage a phone-call away, you no longer have to automatically rush injured employees to an emergency room or urgent-care clinic. Oftentimes after first-aid is administered, no further medical care is needed, which will eliminate unnecessary claims.
When medical care is needed, the hotline triage registered nurse directs the employee to a preferred facility, alerts the provider that the patient is en route, explains details of the injury, and provides pertinent personal and insurance information before the patient arrives. Nurse hotlines allow for quick, 24-hour injury reporting, which speeds claim resolution and automatically report injuries to all parties involved in the worker’s comp process. By providing immediate skilled and compassionate medical triage followed by organized, efficient administrative follow-up, nurse triage hotlines save time and money, and prevent unneeded stress and anxiety.
About Company Nurse
At Company Nurse, we help employers in addressing work injuries immediately. We provide medical expertise at the point of injury, so injured employees are channeled to the most appropriate level of care by qualified and trained nurses. If an injury is identified, we will report it to everyone on the distribution list in order for them to do their respective jobs efficiently. For more information on how you can experience a 20 percent reduction in reported claims, and a total claims cost savings of up to 30 percent, contact us today at (888) 817-9282.